To do a good job in terminal customerrelationships, it is not enough to rely solely onmaterial incentives or emotional investment in smallgifts.To establish a stable and sustainable terminacustomer relationship,enterprises also need toprovide systematic support and good terminalservices for terminals Helping the terminal is helping the enterpriseitself. The enterprise provides systematicsupport and services to the terminal, which notonly enhances the customer relationship andcooperation between the two parties, but alsoeffectively obtains the promotion space anddisplay resources of the terminal, therebypromoting product sales and improving sales pertormance. provided toretail terminals mainly includes the following.
1)Provide advertising support to terminals;
2)Provide product display and on-site advertising to terminalsSales suppart such as point of sale promotions
3)Personnel support,stationed promotions, andosite promotions (for certain stores);
4)Assist the terminal in putting products onshelves, and do a good job in tallying andmaintaining them;
5) Timely return and exchange of goods, adjust the unsold inventory at theterminak:
6)Provide excellent after-sales service andproacively handle customer complaints andgrievances in a timely manner;
7) Regularly communicate with the terminal andpromptly solve the difficulties and problems theyencounter in sales.