If we recognize the economy of regular customers, many practiceswill change accordingly: we will choose suppliers with long-termdevelopment thinking and excellent quality; Not overly emphasizingthe sale of membership cards, but paying more attention to therenewal rate of membership cards
excessively pursue the profit margin of a singleservice,but focus more on winning a customer's
annual consumption. In short, the starting point of allactions is to increase customer trust.
For example,managers and shop owners spendte every day thinking and improving proiect
satisfaction,eliminating projects that still cannotstisfy customers after optimization.By improvincthe satisfaction of car washing and small projectsrvices.establishing customer trust andction habits,enhancing the closeness andvalue recognition between customers and thestore.
The mindset of regular customers requires the
promotion of a culture of accumulation, which takestime to settle. The purpose of a business is to createcustomers, while for a store, it is to retain customers